Return/Exchange Policy

Please review the size chart before placing any orders. Return and/or exchanges will be granted for items that have manufacture errors, damaged and/or defected within the first 21 days from date of purchase. To receive a refund, you must contact ritopagano with a brief summary of the issue, your order number, and the Exchange or Return Request Form. The customer is responsible for postage cost on returns. The customer will receive a full refund once the original product has been received and meets the requirements of our return policy. 

Items that do not fall under the return policy, will only be valid for exchange within the 21 day purchase period. Items must not be worn, altered, or damaged in any way and in the original packaging. An order number is required to process an exchange or return. No exchanges or returns will be accepted after 21 days of purchase.